Hello, I'm 👋
Chanukya Sri Vinayak
Senior Product Designer - AI & UX
Hyderabad, India.
AI Product Design
Enterprise UX
UX Research
Design Systems
Design Leadership
I bring together design, technology, and business strategy to transform complex AI and enterprise systems into purposeful, scalable experiences that address real user needs and drive measurable value.
14+ Years
Product Design Experience
9+ Years
Design Leadership
3
Granted Patents
36
Awards & Recognition
01 — Selected Impact
Measurable impact from AI & enterprise UX.
Each metric traces to a specific design intervention — problem identified, solution designed, outcome measured.
70%
Faster workflows · IBM NetCap
$0.5M
Cost savings · Verizon HR
93%
Engagement · Volunteer Portal
02 — Case Studies
AI product design & enterprise UX case studies.
Selected for complexity, strategic thinking, leadership, and measurable impact.
01
IBM · Network Operations · Jun 2026 – Present
Network Capacity Management — Unified AI-assisted planning platform.
Unified fragmented spreadsheets, emails and Jira tickets into a single IBM Carbon–based capacity management platform. Led end-to-end UX: 21 user interviews, As-Is process mapping, IA design, NetCap & SYS ticket flows, port mapping and IP allocation — following Agile throughout.
View Case Study
02
IBM · BSS · Mar 2026 – Apr 2026
BSS AI Agent — AI agent to automate enterprise service onboarding.
Designed the Ask BSS AI Agent from scratch — replacing manual GitHub issue filing and Slack queries with a conversational AI panel. Covered user research, intent flows, Carbon for AI patterns, and all key use cases: BSS Knowledge, Pricing, Dpart Info, Delete Instance, and Chat History.
View Case Study
03
IBM · ISDL · May 2025 – Sep 2025
IBM Spectrum Symphony — UX improvement design proposal.
Eliminated years of design debt from the IBM Spectrum Computing Cluster Management Console — aligning UI-shell, Dashboard, Notifications, Data Visualisation, Dropdowns, Login and Table components to IBM Carbon Design Standards, with all patterns defined as reusable components.
View Case Study
04
IBM · Cloud Platform · Mar 2024 – May 2025
Location Management — E2E user journey & discovery research.
Two-phase research programme: competitive analysis and E2E user journey mapping (14 participants) revealing inconsistent location UI patterns across IBM Cloud, followed by a discovery phase with remote generative interviews, synthesis and conceptual wireframes for a unified location filter model.
View Case Study
05
IBM · Cloud Platform · May 2024 – May 2025
Resource List Filter — Satellite element enablement.
UX research and concept wireframes to enable IBM Cloud Satellite as a new filter element in the Resource List — introducing a toggle-based satellite locations panel showing a dynamic regional hierarchy, bridging hybrid cloud resource visibility without adding cognitive load.
View Case Study
06
IBM · Cloud Support · Dec 2024 – Mar 2025
IBM Cloud Support — Enterprise Savings Plan (ESP) pricing model.
Led design iterations for the ESP pricing model — mapping the full user journey from discovery through plan selection (Basic, Advanced, Premium) and Sales transaction, redesigning the catalog tile, plan comparison, support center upgrade prompt and case management views.
View Case Study
07
IBM · ISDL · Feb 2025 – Mar 2025
IBM Spectrum LSF Application Center — Workload proposal design.
Designed Carbon-compliant workload proposal experiences for the IBM Spectrum LSF Application Center — standardising data tables, global controls, header controls, and job state indicators (Running, Suspended, Pending, Exited, Done) for HPC engineers managing complex job queues.
View Case Study
08
IBM · Cloud Solutioning · Oct 2025 – Nov 2025
Public Cloud Solution Tool — SAP RISE feature enablement.
Contributed feature enablement and solution workflows for SAP RISE within the IBM Public Cloud Solution Tool — redesigning the landing page, What's New onboarding, Create Project flow, SAP BOM upload with error handling, and Edit Instance phase-based views.
View Case Study
09
IBM · Eureka Hackathon · Apr 2024
Eureka — ISL Cloud Hackathon conceptual design.
Cross-functional innovation sprint over 3 days. Problem statement: how to optimise and train data for the IBM AI Assistant to retrieve location-based resources accurately? Delivered rapid competitive analysis, research, use-case mapping and conceptual design prototype.
View Case Study
10
Verizon · Oct 2014–Feb 2024 · 10 Years · UX Lead Designer
Verizon AI — AI agents, IoT, and intelligent enterprise design across a decade.
Led UX for four major AI and enterprise products: Digital Assistant for 150,000 employees ($6M service desk savings, $12M productivity); Bot Studio (2,500 sign-ups, 43% improvement); Rad'r IoT dashboard (Smart Building Innovation Award 2020, US Patent 11545023); and Inside Verizon HR intranet ($0.5M cost savings, Luminary Award).
View Case Study
11
Verizon · IoT · 2019–2023
Rad'r IoT — Patented IoT user intelligence platform for enterprise smart buildings.
Designed the Rad'r IoT user behaviour intelligence dashboard at Verizon — surfacing 15 key behavioural insights from connected environments. Winner of the Smart Building Innovation Award 2020 and granted US Patent 11,545,023.
View Case Study
12
Verizon · Internal Platform · 2020–2023
Verizon Volunteer Portal — IA, task flows & UX audit.
Restructured the information architecture and task flows for Verizon's internal volunteer platform serving 150,000+ employees — defining site map, four primary task flows, and a full UX audit with accessibility recommendations (WCAG AA). Achieved 93% engagement boost.
View Case Study
13
Verizon · E-commerce · 2021–2023
Trademore — Device trade-in platform redesign.
Comprehensive redesign of Verizon's Trademore device trade-in and re-commerce platform — unifying guest and logged-in header patterns, standardising navigation, redesigning the device browse experience, and aligning account and order management across 46 screens.
View Case Study
14
Independent · Clean Energy · 2024
Vaayurath — Clean-energy mobility product from first principles to international patent.
Designed Vaayurath — a clean-energy mobility product that converts vehicle-induced airflow into electrical energy. Led product design from concept through to PCT International Patent (IB2024/055273) and India Patent No. 555950. National Jury Award for Best Innovative SME, August 2024.
View Case Study
03 — Expertise
AI UX, enterprise product design & design leadership.
Not a skills list — a set of proven capabilities in AI product design, enterprise UX, UX strategy, and design leadership that translate complex, ambiguous problems into products that work.
AI Product Design
Designing intelligence into enterprise products
AI agents, conversational UX, human-in-the-loop workflows, intent modelling, transparent AI design, graceful failure, and human handoff — designed to be useful and trustworthy, not impressive.
IBM Watson · watsonx · Conversational UX · Intent Architecture · IBM Bob AI
Enterprise UX
Simplifying systems professionals depend on
Complex dashboards, multi-step workflows, data-heavy interfaces, permission systems, error states, and edge cases — designed for professionals who cannot afford to be slowed down or make mistakes.
Network Operations · BSS/OSS · HR Platforms · IoT · Capacity Planning
UX Research
Research that changes what gets built
Semi-structured interviews, usability testing, journey mapping, and synthesis — turning 21 user conversations into a single design direction. Research that feeds directly into product strategy, not just design.
25+ User Interviews · Remote Usability Testing · Journey Mapping · Affinity Diagramming
UX Strategy
Turning ambiguity into product direction
Problem framing, prioritisation, IA strategy, workflow strategy, design principles, and product decisions — bridging business goals, engineering constraints, and user needs into a coherent direction.
Product Strategy · Design Principles · OKRs · Stakeholder Alignment · Roadmapping
Design Systems
Building the foundation teams build on
Scalable component libraries, design tokens, governance, and documentation — patterns that let teams move faster without sacrificing consistency or quality across large enterprise product suites.
IBM Carbon · Figma Libraries · Token Architecture · Component Governance
Design Leadership
9 years building alignment across global teams
Direction-setting, cross-functional alignment, stakeholder influence, IC and team lead responsibilities concurrently at IBM and Verizon.
Cross-functional Teams · Product/Engineering/Research
04 — How I Work
My AI UX & enterprise design framework.
Built from 14 years of real projects in AI product design and enterprise UX. Not a textbook process — a practised approach that works for ambiguous, complex problems.
01
Frame
Understand the business, users, constraints, and ecosystem before proposing any solution.
02
Discover
User research, stakeholder interviews, workflow analysis, and data to find the real problems.
03
Define
Synthesise insights into a focused problem statement. Prioritise ruthlessly — not everything is equally worth solving.
04
Design
Explore, prototype, and validate. Show early concepts. Kill bad ideas quickly. Iterate with evidence.
05
Align
Bring product, engineering, and business together around a shared understanding of what to build and why.
06
Measure
Connect design decisions to measurable outcomes. Close the loop. Apply learnings forward.
05 — Experience
14 years of AI product design & enterprise UX.
Senior Product Designer and UX Lead across IBM and Verizon — AI product design, enterprise UX, and design leadership from startup to Fortune 500.
Feb 2024 — Present
Senior UX Product Designer
- Led end-to-end UX strategy for Network Capacity Management — unified 5 disconnected tools into one AI-assisted platform
- Designed IBM BSS AI Agent from scratch — conversational onboarding replacing engineer-only configuration screens
- Directed full redesign of IBM Symphony — task-based IA replacing module-based navigation, real-time validation added
- Conducted 21 semi-structured user interviews for Location Management, directly shaping the product backlog
- Used IBM Bob AI Agent for Figma prototyping and GitHub for design–engineering collaboration
Oct 2014 — Feb 2024 · 10 Years
UX Lead Designer
- Introduced AI chatbots and virtual assistants — reduced support response times by 68%
- Identified HR product gaps — cut admin hours 32%, saved $0.5M in operational costs
- Built Radr IoT project dashboards — 15 key user behaviour insights uncovered, US Patent 11545023
- Directed UX research for Sourcing Portal — 15+ user interviews, refined design direction
- Achieved 93% engagement boost on Volunteer Portal through scalable design system
Jul 2009 — Sep 2014 · 5 Years
UX Design Head
- Directed UX for corporate platforms — 63% increase in site traffic, 72% user retention
- Designed a responsive customisation experience, achieving 93% NPS through iterative testing
- Guided a creative team driving innovation in multimedia home platform product experiences
- Delivered design enhancements boosting productivity by 33% and generating $128K in revenue
06 — Innovation & Patents
From AI Product Design to Clean-Energy Innovation
Three granted patents across IoT and clean-energy technology, extending design thinking beyond screens into protectable intellectual property and real-world innovation.
US Patent · Granted
US 11,545,023
Rad'r IoT Product
Verizon · January 2023
IoT-driven user behaviour intelligence platform. Analyses user behaviour patterns across connected environments to surface actionable insights for enterprise decision-making. Led UX and product design from concept to granted US patent.
PCT Patent · Granted
PCT No. IB2024/055273
Vaayurath
International · February 2024
Clean-energy mobility technology that converts vehicle-induced airflow into electrical energy. PCT international filing covering product design, UX ecosystem, and energy conversion innovation — from first principles to granted international patent.
India Patent · Granted
India Patent No. 555950
Vaayurath
India · February 2024
India granted patent for the Vaayurath clean-energy mobility system. Recognised with the National Jury Award for Best Innovative SME, August 2024. Both Vaayurath patents (PCT + India) filed and granted February 2024.
07 — Awards & Recognition
36 Awards — From Complex Problems to Recognized Solutions
08 — About
Education & Certifications
- Certified Corporate Director — IOD/CCD/2025/7577 Institute of Directors · April 2025
- UX Roadmaps Nielsen Norman Group · September 2024
- UX Management: Strategy & Tactics Interaction Design Foundation · September 2019
- Human-Computer Interaction IIT Mumbai · February 2017
- Usability Analyst Human Factors International · August 2014
- Master of Computer Applications IGNOU · December 2006
09 — Contact
Open to new opportunities.
Exploring Senior, Lead, Staff, and AI Product Design opportunities across AI, enterprise software, cloud, and complex workflow products.